Who we are

www.tiellecreative.com is a website operated by Terri Waters, trading as Tielle Creative.

For website visitors, clients and prospective clients

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Your IP address

• Aggregated Data (includes statistical or demographic data) — this is to provide us with a better understanding of how many users visit specific pages or features within the Service. Aggregated Data may be obtained from your personal data, but is not considered personal data by law, as it does not reveal your identity, directly or indirectly.

Please note that should we use Aggregated Data in a way which reveals your identity, the data is recognised by law as personal data and will be used in accordance with this privacy policy.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

We do not collect any of the following Special Categories of personal data about you:

• your religious or philosophical beliefs

• your sexual orientation

• your political opinions

• your race or ethnicity

• any criminal convictions or offences

• any information about your health

How we collect your personal data

The ways in which we gain access to your personal data can be any of the following:

• Direct interactions: You may give us your Identity and Contact data by filling in forms or by corresponding with us via email or otherwise. This includes all of the personal data that you provide when you choose to work with us or give us feedback. Similarly, for clients, further data such as full address will be required at the contract stage.

• Automated interactions: We may automatically collect Technical data about your browsing behaviours and the way that you interact with Tielle Creative. We collect this personal data by using cookies and other technologies including analytics and server logs. We may also receive Technical data about you if you have visited third party websites that use our cookies. For more details, you can read our Cookie Policy.

• Publicly available sources or third parties: We may receive personal data about you from various public sources and/or third parties. These include our analytics provider, Squarespace, and social media networks (Facebook, Twitter, and Instagram) — all of which are based outside of the European Union.

How we use your personal data

We only use your personal data how and when the law allows. The most common circumstances in which we will use your personal data is as follows:

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and/or fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation.

• Where we need to perform the contact we are about to enter into or have entered into with you

To find out more about the types of lawful basis for processing your personal data that we rely on in compliance with the General Data Protection Regulation (GDPR), click here.

Why we use your personal data

The purposes for which we will use your personal data are as follows:

• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

• To administer and protect Tielle Creative and Tielle Creative’s website (including data analysis, troubleshooting, system maintenance, testing, support, and the reporting and hosting of data)

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it another reason, given that it is compatible with the original purpose. If you wish to query the change of purpose for processing your personal data, please contact us.

Should our reason for processing your personal data differ from, or be unrelated to, the original purpose, we will notify you, explaining the lawful basis that allows us to do so. Where required or permitted by law, please note that we may process your personal data without your knowledge or consent in compliance with the above rules.

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

• Information about your browser, network, or device

• Your IP address

Third Party Data

Tielle Creative may include links to third party websites, plug-ins and applications. Enabling those third party websites may allow them to collect or share your data. Tielle Creative holds no control or responsibility for their privacy statements. After leaving Tielle Creative via a third party link, we encourage you to familiarise yourself with their privacy policy.

For more information regarding third party links, read our Terms.

Billing and Payments

We process your payment information securely through third party payment processors. These processors’ use of personal data is governed by their respective privacy policies which may or may not differ from that of Tielle Creative’s privacy policy. Please ensure that you have read the above ‘Third Party Data’ section.

Privacy of minors

We do not knowingly collect any personal information from minors (those under the age of 18). If you are under the age of 18, please do not submit any personal information through our Website or Service. We strongly encourage parents and/or legal guardians to monitor internet activity for their children and help enforce this Policy by instructing their children never to provide personal information through our Website or Service without their permission. If you have reason to believe that someone under the age of 18 has provided personal information to us through our Website or Service, please contact us.

Contact

To contact us for any reason, please email tiellecreative@gmail.com.